WestJet Airlines has agreed to a $12.5 million settlement related to the improper charging of baggage fees for first checked bags. This class action settlement affects passengers who were charged for their first checked bag on eligible flights between 2014 and 2019. If you were one of those affected, you may be entitled to compensation. In this article, we will dive into all the important details you need to know about the WestJet baggage fee settlement, how to claim your share, and much more.
WestJet’s $12.5 Million Baggage Fee Settlement
| Key Point | Details |
|---|---|
| Settlement Amount | $12.5 million |
| Claim Eligibility | Passengers who paid for their first checked bag on eligible flights. |
| Booking and Travel Period | – Domestic flights: Sept 15, 2014, to July 29, 2017- International flights: Nov 3, 2015, to Feb 27, 2019 |
| Compensation | WestJet Travel Bank credits, usable for future flights. |
| Claim Deadline | February 10, 2025 (Claim period is now closed). |
| Official Settlement Website | Visit here |
| Compensation Use | Travel credits are valid for 24 months and can be used for future bookings. |
The WestJet baggage fee settlement offers compensation to passengers who were improperly charged for their first checked bag between 2014 and 2019. Eligible passengers can claim WestJet Travel Bank credits to use for future flights, making it an excellent opportunity to save on your next trip. If you were affected, follow the steps outlined in this article to submit your claim before the deadline. And remember, always stay informed about baggage policies to avoid unexpected charges in the future.
Context and Background
In recent years, travelers have seen an increasing number of additional fees for services such as checked baggage, seat selection, and in-flight meals. Among these, baggage fees have been one of the most contentious. For many passengers, paying for a checked bag has become part of the normal air travel experience. However, WestJet came under scrutiny after it was revealed that certain baggage fees were improperly charged on flights in violation of industry regulations.
In particular, the Canadian Transportation Agency (CTA) and other aviation authorities indicated that certain baggage fees were improperly applied, especially for domestic flights and specific international routes. As a result, a class action lawsuit was filed, and WestJet reached a $12.5 million settlement to resolve the issue.
The settlement addresses the improper charging of first checked bag fees for flights booked directly with WestJet from September 15, 2014, to February 27, 2019. If you were one of the affected passengers, this is an opportunity to receive compensation in the form of WestJet Travel Bank credits.
What Is the Settlement and Who Is Affected?
The settlement applies to passengers who paid for their first checked bag on flights that were part of the class action lawsuit. Specifically, the following categories of travelers may be eligible for compensation:
Domestic Flights:
Passengers who flew on domestic routes within Canada between September 15, 2014, and July 29, 2017 and were charged a first-checked bag fee.
International Flights:
Passengers who flew on international routes between January 6, 2016, and February 27, 2019 and paid for a first-checked bag on an eligible WestJet flight.
Key Eligibility Criteria:
- Booking Source: The settlement applies only to passengers who booked their flights directly with WestJet, not through third-party agents or travel websites.
- Baggage Fee Payment: If you paid a fee for your first checked bag on an eligible flight, you might be entitled to compensation.
Compensation: What Can You Expect?
Travel Bank Credits
Eligible claimants will receive WestJet Travel Bank credits. These credits are digital balances that can be used to book future flights on WestJet, making it easier for travelers to save money on future bookings. These credits are non-transferable and valid for 24 months from the date they are issued.
Value of the Compensation
The amount of compensation you will receive depends on the number of valid claims filed. The total settlement amount of $12.5 million will be divided among all eligible claimants. Although WestJet has not specified the exact compensation amount per person, Travel Bank credits will generally be proportionate to the total number of claims filed. Therefore, the more claims there are, the less compensation each individual may receive.
For example, if you were charged a $25 baggage fee for your first checked bag, you could expect a similar amount back in credits. However, keep in mind that this amount could vary depending on how many people file claims.
How to Claim Your Share: Step-by-Step Guide
Step 1: Determine Eligibility
Before submitting your claim, it’s important to confirm that you meet the eligibility requirements:
- Did you book your flight with WestJet directly? The settlement applies only to those who booked directly with the airline.
- Did you pay for your first checked bag on an eligible flight? If so, you are likely eligible for compensation.
- Was your flight within the specified travel dates? Check your booking details to make sure you fall within the time frame of September 15, 2014, to February 27, 2019.
Step 2: Gather Necessary Documents
Ensure you have the following information on hand:
- Flight booking details, including the date, destination, and ticket number.
- Proof of baggage payment, such as receipts, payment confirmation emails, or bank statements showing the charge.
Step 3: Submit Your Claim Online
- Go to the official settlement website: airlinebagfeesettlement.com
- Complete the online claim form, which will ask for your personal details and flight information.
- Upload the required documentation to verify your claim.
Step 4: Wait for Confirmation
Once you have submitted your claim, the processing team will review your submission. If your claim is valid, you’ll receive WestJet Travel Bank credits once the settlement is finalized.
Understanding Class Action Lawsuits
Class action lawsuits are a vital part of consumer protection. In cases like this one, multiple people who have suffered from the same issue (such as incorrect baggage fees) can come together to file a single legal action. This approach allows consumers to collectively seek compensation for damages they might not be able to pursue individually.
In this case, WestJet’s settlement provides an opportunity for passengers to recover some of the baggage fees they were wrongly charged. While a single passenger might not have the resources or incentive to take legal action on their own, class actions allow for a collective effort to resolve these issues on behalf of a large group of consumers.
What to Do if You Missed the Deadline
Unfortunately, the deadline to file claims was February 10, 2025, and if you missed it, you may no longer be able to claim compensation for this settlement. However, if you believe your rights have been violated by WestJet or another airline, you may want to explore other class action lawsuits or consumer advocacy groups. These organizations often work to protect passengers from unfair fees and practices.
Tips for Avoiding Airline Fees in the Future
While the settlement provides compensation for those who were charged incorrectly, it’s always good practice to stay informed about airline fees. Here are a few tips on how to avoid unexpected charges in the future:
- Check baggage policies before booking: Always read the fine print to understand the baggage fees associated with your flight.
- Consider alternative luggage options: If you’re only carrying a small amount, you may be able to avoid checked baggage fees by traveling with carry-on luggage only.
- Use rewards points or memberships: Some credit cards and airline memberships offer perks such as free checked bags.
FAQs About WestJet’s $12.5 Million Baggage Fee Settlement
1. How long do I have to submit my claim?
The deadline to submit claims was February 10, 2025, so the window to file claims has already closed. Be sure to check if any extensions or updates are posted on the official website.
2. Will I receive cash instead of credits?
No, compensation will only be issued as WestJet Travel Bank credits, which can be used for booking future flights.
3. Can I transfer the credits to someone else?
No, WestJet Travel Bank credits are non-transferable. However, they can be used for flights booked on behalf of others.
4. How do I know if I am eligible for compensation?
You are eligible if you paid for a first checked bag on an eligible flight between September 15, 2014, and February 27, 2019, and booked your ticket directly with WestJet.
5. How much will I get from the settlement?
The amount of compensation varies and depends on the number of valid claims submitted. Each claimant will receive a portion of the $12.5 million settlement fund.
